At pecionline.com, we are committed to providing our customers with a safe, fast, and reliable shipping experience. These shipping terms apply to both domestic and international orders.

  1. Shipping Processing Time
    All orders are processed and shipped within 1–3 business days (excluding weekends and statutory holidays).
    Once shipped, customers will receive a confirmation email with a tracking number.
  2. Shipping within the United States
    Standard Shipping: Delivery time is 3–7 business days.
    Expedited Shipping: Delivery time is 1–3 business days (additional fee applies).
  3. International Shipping
    We ship to many countries/regions. Please be aware of the following:
    Estimated delivery time is 7–21 business days (depending on the destination, customs, and local logistics conditions).
    Duties and Import Taxes: International orders may be subject to duties, import taxes, or other fees, which are the responsibility of the customer.
    Restricted Regions: Some countries/regions may not be able to ship to due to regulations or shipping restrictions.
  4. Import and Export Standards
    All toys exported comply with U.S. Consumer Product Safety Commission (CPSC) standards and relevant international toy safety regulations (e.g., EN71, ASTM F963).
    Customers are responsible for confirming the import requirements of the destination country and ensuring that their toys comply with local regulations.
    Any delays or returns due to import restrictions or customs clearance issues will be the customer’s responsibility.
  5. Logistics Partners
    We partner with several internationally renowned logistics companies, including:
    UPS
    FedEx
    USPS
    DHL Express
    The system automatically selects the best shipping option based on order weight, destination, and timeframe.
  6. Shipping Responsibilities
    Once the product is delivered to the carrier, the shipping risk transfers to the customer.
    For returns due to incorrect address, unacceptable delivery, or customs delays, the customer is responsible for the cost of re-delivery.
    If you do not receive your package within the estimated timeframe, please contact customer service within 7 days and we will assist in tracking it.